Please read all of the Frequently Asked Questions below before contacting me. If your question is not answered in the FAQ below, email me at email@example.com with your receipt number included.
I am unable to use PayPal or credit cards as a payment method.
Is there an alternative payment method available?
Only PayPal and credit is accepted.
Checks, bank transfers, or any other kind of payment is not accepted.
Is the product available in any other language besides English?
Do the videos have subtitles?
No - sorry :(
What is a DSLR?
A DSLR stands for Digital Single Lens Reflex Camera. DSLRs are the big bulky black cameras with the lenses on them that can't fit in your pants pocket. If you don't have a DSLR but want a recommendation for which one to get, I'd recommend a Nikon D90, although any DSLR will work fine.
I only have a Point-and-Shoot camera and not a DSLR.
Can I still benefit from Photography Masterclass?
DSLRS are used in the course and are highly recommended to be used.
Point-and-shoot cameras can technically be used, but they are not recommend.
Every DSLR has a mode in the camera where you can manually adjust the Aperture, Shutter Speed, ISO, White Balance, and Focus - this is why DSLRs are recommended. Point-and-shoot cameras can allow you to manually adjust all of those variables described above, but this isn't always the case as it is with DSLRs. So, to answer your question: It really depends on what point-and-shoot camera you are working with. If your camera has manual controls for the Aperture, Shutter Speed, ISO, White Balance, and Focus, then you can definitely use it for the course. It doesn't matter what type of digtal camera you have, it just needs the ability to adjust those variables manually.
Even if you were to use a point-and-shoot camera without manual controls, you could still benefit from the content on composition, light, post-production, etc.
What post-production software do I need? What version do I need?
I use both Adobe® Lightroom® and Adobe Photoshop® inside of the course in the Post-Production module. You can use any software that is available to you, whether it be Adobe Photoshop Elements 10 or above, Adobe Lightroom, or Adobe Photoshop CS5, CS6, or CC. Free-trials are available for download for all of these software programs.
Where can I get Photoshop for free?
You could do everything taught inside the course using a free 30-day trail of Adobe Photoshop Elements, and then after that trail finishes up, you can start another 30-day trail of Adobe Photoshop CC. This would give you 60-days to learn and use Adobe software for free, with no restrictions.
Is Photography Masterclass compatible with my computer/device?
Windows, Macs, and Linux computers will be able play the online videos just fine. Tablets that support HTML5 will be able play the online videos as well (yes, this usually always includes Android phones, tablets, and iPhone/iPad devices.)
The ebook is in .PDF format, a well known ebook file format that can be read on computers (Windows, Macs, Linux), phones, and tablets alike. The vast majority of all tablets will be able to open PDF files.
How can I get the PDF ebook onto my iPad?
Please follow these instructions.
How long will the videos be online for me to view?
I don't plan on ever taking the videos down, and you are not on any sort of time-frame to watch them. You get an immediate lifetime access to all the videos post-purchase, and you can watch them as many times as you want.
I try to place an order, but ClickBank rejects my card! What do I do?
Try your purchase again with a different card or payment option, such as PayPal. If that is not possible, contact your credit card company to determine if there is an issue with the provider that can be resolved. On rare occasions the bank network may decline perfectly good cards. If the credit card company denies declining any charge, then the card might have been declined via ClickBank's risk management system. Send an inquiry to firstname.lastname@example.org describing the problem.
Is there a Computer DVD-ROM version of Photography Masterclass available? I don't have a good internet connection.
Yes there is, you can order it here for $80 (free worldwide shipping). Orders are usually shipped within 0-7 business days via USPS First-Class from the following return address: Photo Exremist, PO BOX 121, Monroe, OR 97456. Package usually arrives 4-15 days thereafter, depending on your location on the planet. Refunds accepted within 60 days. Videos are in MP4 format. A discounted DVD-ROM is also available inside the Members Area.